General Pet Nutrition and Care Program
Another helpful tool for both onboarding and ongoing learning!
This program will offer stores QR code retrieved information on general pet nutrition as well as helpful tips on pet care that will help employees help their customers!
This information will be retrievable where the conversations are happening in the store (eg raw food info will have a QR code on the freezers) for quick reference.
Below is an example - you can click on the code yourself to try it!
NOTE: You will be asked to sign up for an account - this is a one time occurrence and creates your own personal account where you can have access to and organize this and any other Food Fur Thought programs that you are participating in.
If you prefer to not do this now, the steps involved are below in the "How it Works" section 😊
EG. CAT DRY FOOD
Having a code in the cat dry food section can bring up key points that will help staff understand more about feeding cats that type of food, as well as tips on how to educate customers about the importance of adding hydration if they do feed dry.
NOTE: Any type of information you wish to see can be included and is customizable as are the categories available - contact us for more information on customization.
The information comes up in sections with headers. Clicking on each header will bring up more detailed information.
How It Works:
Scan the code to bring up the category with a brief explanation
Click on "View Actions" to bring up a list of bullet points
Clicking on any of the bullet points brings you to more details
eg. clicking on "Why Dry" would give them insight on why their customers might choose to feed dry
eg. clicking on GOAL would take them to a suggestion like asking them to teach someone else about dry food because teaching leads to learning
As learning happens, the bullet points become enough to help them remember
These tools are invaluable as a way to onboard new employees and make sure they have the information that you want them to have.
But you can also use these to encourage further learning by adding information, or even setting goals or challenges for employees to achieve.
Participants will be notified via email of any updates or additions to the information making communication easy!
Their are many ways this can be used to allow your staff access to knowledge to give top level customer service!
And the ability to make onboarding and training new employees so much easier will decrease costs and increase productivity.
For more information on how this works, contact us below!